Does the change of brand name and domain affect the safety of my money?
No. The core safety and security of our service remain exactly the same. Our company, Fukugu, Inc. (formerly Curfex Japan), is fully licensed by the Kanto Local Finance Bureau and, in accordance with the Payment Services Act, we deposit a security guarantee with the Tokyo Legal Affairs Bureau. This ensures that your funds are always protected, even in the unlikely event of an emergency. The rebrand does not change this structure in any way.
Will transfer fees or exchange rates change?
No. Our pricing remains unchanged. Your first transfer is free, and from the second transfer onward we charge a simple, transparent 1% fee. We continue to use the mid-market rate (zero spread), which means our fees are still on average about 1/8 of what traditional banks charge.
Will my account information (ID, password, verification documents) change?
No. Your login details, registered information, and verified documents remain the same. Only the brand name and website domain have changed.
Have the website and email domains changed, and how can I be sure messages are really from you?
Yes! Our new website is www.fukupochi.co.jp, and our new
email address is hello@fukupochi.co.jp.
If you visit www.curfex.com, you will be
automatically redirected to www.fukupochi.co.jp. The old
domain will be automatically redirected to the new domain
for a certain period of time, so please rest assured.
Please remember that all official messages will only come
from these addresses. We will never ask for your password
or any sensitive information. If you are ever unsure, you
can always reach us directly at hello@fukupochi.co.jp.
Why did you change your brand name and domain?
We are updating our brand identity to better reflect who we are today and the future we are creating. Since our founding, we have grown significantly, reaching more customers with faster, safer, and more convenient transfers. This rebrand reflects our ongoing commitment to improvement and innovation, while maintaining the same reliable service you trust.
Does this mean the company itself has changed?
No. While our brand name is now Fukupochi and our domain has updated accordingly, the company behind it all, Fukugu, Inc. (formerly Curfex Japan, Inc.) remains the same. Our licenses, our team, our security standards and our commitment to protecting your money and data are unchanged.
