How to Open a Personal Remittance Account

Step 1 : Login Details

Input your email address: this email address will be used as your username to identify you when you login.

Don’t forget to input a referral code (if you have one) to receive your reward.

Read our Terms & Conditions and Privacy Policy to better understand our services.

Useful Tip

Your password must consist of

- consist of a minimum of 8 and a maximum of 12 characters

- must be in alphanumeric format

- must have at least 1 special character (eg, : - ! @ # $ % ^ & *)

An email titled “Email Verification” is sent to your nominated email address. Input the verification code provided in the email. This is to ensure that the email provided is valid and we would be able to contact you through email.

If you did not receive the email in your Inbox, please check your Junk/Spam folder. Alternatively, you can click âResend verification codeâ and we will send you a new one.

Step 2 : Personal Details

Pick an avatar that best represents you.
Fill in your personal details so that we can set up your profile.

At Curfex we take your privacy seriously. Check out our Privacy Policy for more details on how we use and safeguard your personal information.

Step 3 : e-Verification

Scan the QR on screen with your mobile phone to complete the e-Verification process. You will be using the camera on your mobile phone to capture images of the documents required as well as provide us with Selfies of yourself.

If you are unsure of how to scan a QR code, check out our guide on How to scan a QR code. Alternatively, you can click “Send link” and an email with the link will be sent to you. Please click on the link on your mobile phone.

As Curfex is a registered money transfer operator with the Kanto Financial Bureau, we are required by the regulators to collect your personal document(s) to verify your identity. All the documents and information you provide to us are encrypted and secure.

Document verification
After scanning the QR code, choose the documents you wish to provide for the e-verification process.

Useful Tip

There’s a few different combinations of documents that you can choose to provide for both Japanese and non-Japanese nationals. Please have the documents ready for a smoother e-verification process.

Option for Japanese Residents

Option for Non-Japanese Residents

Useful Tip

When uploading your photo identification cards, we will require the following:

1) Front of Card

2) Thickness of Card

3) Back of Card

Useful Tip

When uploading a Japanese Passport, we will require the following:

1) Photo Page

2) Information on Bearer Page

Read the instructions carefully and click “Take Photo” to proceed.

Fit your document within the frame and take a photo. Review the photo taken to ensure that the photo is clear and all details are legible.

If the photo is of good quality, click “Yes, the Photo is Clear” at the bottom to proceed. If you need to retake the photo, click “Retake” on the top left corner and it will bring you back to the previous screen.

Important

Please note that if your documents are not of good quality, we will request for you to retake them which will cause delays in your account activation process.

Here are some examples of what to avoid:

Details Obstructed

Photo has Glare

Document out of Frame

Photo is Blur

Selfie verification
Read the instructions carefully and click “Take Photo” to proceed.

Fit your face within the frame and take a photo. Review the photo taken to ensure that the photo is clear and your facial features are visible.

If the photo is of good quality, click “Yes, the Photo is Clear” at the bottom to proceed.

If you need to retake the photo, click “Retake” on the top left corner and it will bring you back to the previous screen.

Useful Tip

When taking your selfie, we will require the following:

1) Selfie (Front)

2) Selfie (Side)

Important

Please note that if your selfies are not of good quality, we will request for you to retake them which will cause delays in your account activation process.

Here are some examples of what to avoid:

Selfie Out of Frame

Photo has Glare

Selfie is Blur

Complete: Registration Completed

Do a final review of all the photos taken. To retake a photo, click on that photo to enlarge and confirm retake, you will then be redirected to the photo taking page.

If the photos are all good to go, click “Submit” to complete the e-verification process.

Congratulations, you have completed our registration!

We will endeavour to review the application as soon as possible. If all the information submitted are in order, you will receive an email once your account is activated and ready for you to perform your first transaction. This process should take less than 2 hours.

Help Centre

Opening a Curfex Personal Account

Step 1 : Login Details

Useful Tip

Step 2 : Personal Details

Step 3 : e-Verification

Useful Tip

Option for Japanese Residents

Option for Non-Japanese Residents

Useful Tip

1) Front of Card

2) Thickness of Card

3) Back of Card

Useful Tip

1) Photo Page

2) Information on Bearer Page

Important

Details Obstructed

Photo has Glare

Document out of Frame

Photo is Blur

Useful Tip

1) Selfie (Front)

2) Selfie (Side)

Important

Selfie Out of Frame

Photo has Glare

Selfie is Blur

Complete: Registration Completed

Curfex is for everyone! Curfex is for you!