4 simple steps:

• - Step 1: Set up a Curfex account.
• - Step 2: Get a quote online (make sure that we are cheaper)
• - Step 3: Fill out the beneficiary details and confirm the transfer request.
• - Step 4: Send your funds over to us.

1. Sending from Hong Kong
   We have self-imposed a minimum of HKD2,500 and a maximum of HKD100,000 per online transfer.
2. Sending from Japan
   There is a minimum of JPY50,000 and a maximum of JPY1,000,000 per online transfer.

Should you have a different need or for corporate transfer, please get in touch with sales@curfex.com.

We charge 1% across the board.

You can use our online conversion calculator to see the breakdown and how much you are saving each time you transfer through us.

Most of the time you will receive your money within 1 business day upon receipt of fund. We might be slowed down by banks' cut-off hours, but all transfers will be completed no later than 2 business days.

You will receive notification from us every single step of the way. You can also monitor the status of the transfer process online.

Sorry, we only accept electronic fund transfer such as bank transfer. This is part of our Security Policy to enhance transparency and compliance.

No, we do not accept fund transfer from anyone other than your own bank account. This is part of our Security Policy to enhance transparency and compliance.

Yes, our online platform is available 24/7 for you to request for quotes and transfers. However, transfers will only be executed during standard local banking hours.

Yes, you may cancel before we process your transaction. Do note that we will process your transaction as soon as we confirm receipt of fund.

Of course, you can! We are licensed by authorities in each jurisdiction we operate in and we only work with licensed financial institutions to safeguard your interest.

Curfex (HK) Limited is licensed and regulated by the Hong Kong Customs and Excise Department as a Money Services Operator (MSO) License Number 16-04-01816

Curfex Japan, Inc is licensed and regulated by the Kanto Local Finance Bureau as a Fund Transfer Operator (FTO) License Number 00059

Our company ethos is to provide value, convenience and more importantly, transparency and security to our users. In addition, your money is held in a segregated account, away from Curfex's operating account.

The services provided are similar but with some differences. Services provided by the FTO:

1. have a limit of JPY 1,000,000 per transfer;
2. do not constitute the acceptance of deposits, savings or fixed time deposits;
3. are not entitled to the payment of insurance claims prescribed in the Deposit Insurance Act; and
4. are protected by the security deposit system established under the Payment Services Act;

Absolutely! We use advanced data security encryption to ensure all information sent between your web browser and our website remains private and secure. The servers we use to store your information are protected both physically and electronically and go through extensive random security checks for any suspicious activity. The servers reside behind a firewall and are not directly connected to the Internet. We regularly audit our security policies to ensure the protection of your personal data. All Curfex employees pass financial and criminal background checks as a condition of employment.

Curfex is required by law to verify the identity of all our users.